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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bianca Mendoza

Bianca Mendoza

January 14, 2026

5  out of  5
rating by Bianca Mendoza
"Feliciano was amazing! Easy to work with. He has helped me save a lot of money over the year!"
We responded:
"Bianca, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Feliciano cares a lot about our customers."
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Eduardo Berrocal

January 13, 2026

5  out of  5
rating by Eduardo Berrocal
"Great Agent!"
We responded:
"Thank you, Eduardo! I'm happy you had a positive experience with our office. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Mariana E.

January 10, 2026

5  out of  5
rating by Mariana E.
"Excelente service!"
We responded:
"Mariana, ¡muchas gracias por tu feedback! Me alegra que estés satisfecha con nuestro servicio. Si necesitas algo más, ¡estamos a tu disposición!"
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dave johnson

January 10, 2026

5  out of  5
rating by dave johnson
"Great customer service. Thank you, Gena."
We responded:
"Thank you, Dave! I'm happy to hear that you had a great experience with our customer service, and I'll be sure to pass your thanks along to Gena. If there's anything else we can assist you with, just let us know!"
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Michelle Wilson

January 10, 2026

5  out of  5
rating by Michelle Wilson
"Gena is the best. So professional and informative. I appreciate all the info and options she discussed with us."
We responded:
"Michelle, thank you for your kind words! We're happy to hear Gena was able to provide a great experience."
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Jenna Riggs

January 10, 2026

5  out of  5
rating by Jenna Riggs
"Ted's office and staff are five star. They make the insurance purchasing process simple and painless. Boaz helped me get a policy in place the same day we spoke and saved me money. Win-win!"
We responded:
"Thank you, Jenna! I'm happy to hear that you found the process simple and painless. Boaz and the team are dedicated to providing excellent service, and it's great to know they were able to assist you effectively. If you need anything else, feel free to reach out!"
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Donald Biehn

January 6, 2026

5  out of  5
rating by Donald Biehn
"Honestly, Bruno is one of the most funniest personable people I’ve ever met in this field of work. He makes you comfortable and doesn’t make you feel judged if you don’t understand stuff he takes his time to make sure that you are getting what you need and not trying to upsell you. Hopefully this is the beginning to a good and long relationship with State Farm"
We responded:
"Thank you, Donald, for sharing your experience! I'm happy to hear that Bruno made you feel comfortable and well-informed. We look forward to building a lasting relationship with you at State Farm. If you ever have questions or need assistance, feel free to reach out!"
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T BANK

January 1, 2026

5  out of  5
rating by T BANK
"Jeremy was a true professional in every way and took top notch care of us. He was patient with all of our questions and answered everything with clear, straightforward information. Can’t recommend this office enough!"
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that Jeremy provided you with such professional and attentive service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Leo

December 31, 2025

5  out of  5
rating by Leo
"Bruno Lion is a great man and helped me out with business insurance, personal auto, and disability insurance, with significantly better rates. I recommend him 10/10. He truly desires the best outcome for you and your business."
We responded:
"Thank you, Leo! I'm happy to hear that Bruno was able to assist you with your insurance needs and provide you with better rates. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Rita Hill

December 26, 2025

5  out of  5
rating by Rita Hill
"Bruno was very detailed and patient with me as he listened and considered all of my Insurance needs. He was able to narrow down the right Insurance plan for me. He was a very good communicator and excellent with follow-up."
We responded:
"Thank you, Rita! I'm happy to hear that Bruno provided such detailed and attentive service. It's great to know he helped find the right insurance plan for you and kept up with excellent communication. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jose Bautista

December 24, 2025

5  out of  5
rating by Jose Bautista
"Gracias Feliciano8"
We responded:
"¡Gracias, Jose! Me alegra que Feliciano haya podido ayudarte. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Jennifer Scott

December 24, 2025

5  out of  5
rating by Jennifer Scott
"Great rates, fabulous communication, a year ago they didn't have the rates i was looking for and he kept my information and called me as soon as a great offer was available. Hands down best customer service. Glad I was able to make the switch."
We responded:
"Thank you, Jennifer! I'm happy to hear that you found our communication and rates satisfactory. It's wonderful that we could assist you in making the switch when the right offer came along. If you need anything else, feel free to reach out!"
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Constantino Quintana

December 22, 2025

5  out of  5
rating by Constantino Quintana
"Bruno Lion me atendió muy bien. Todo estuvo perfecto ,muy bien explicado"
We responded:
"¡Gracias, Constantino! Me alegra saber que Bruno te atendió tan bien y que todo fue explicado claramente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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ember gren

December 20, 2025

5  out of  5
rating by ember gren
"Excellent communication with capable kind staff - always - each and every interaction."
We responded:
"Thank you, Ember! I'm happy to hear that our team consistently provides excellent communication and service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Ana Hernandez

Ana Hernandez

December 18, 2025

5  out of  5
rating by Ana Hernandez
"Excellent service"
We responded:
"Ana, thank you for your review! I'm happy you found our service excellent. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Tony Lang

Tony Lang

December 17, 2025

5  out of  5
rating by Tony Lang
"Boaz has been very helpful. I hope being insured by State Farm is as pleasant as working with him through the process"
We responded:
"Thank you, Tony! I'm happy to hear that Boaz was able to assist you effectively. We aim to make your experience with State Farm just as enjoyable. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Susie Kunzman

Susie Kunzman

December 16, 2025

5  out of  5
rating by Susie Kunzman
"A few years after moving to Salem I switched all of our policies to Ted Ferry's State Farm office. I deal with them on several vehicles, including a RV , homeowners, and an umbrella policy and am thoroughly happy with all in this office. Any question, to opening another policy, all transactions have been treated with the utmost courtesy and efficiency. It's insurance dealt with by good people."
We responded:
"Thank you so much Susie for your kind words."
Profile photo of Johnny Santana

Johnny Santana

December 11, 2025

5  out of  5
rating by Johnny Santana
"Amazing service"
We responded:
"Johnny, thank you for your feedback! I'm happy you had an amazing experience with our service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Lorri Upton

Lorri Upton

December 11, 2025

5  out of  5
rating by Lorri Upton
"I had someone jack my Debit card and had to change all my monthly bills that automatically get paid. I called and spoke to Gena who helped me reastablish another card. She walked me through the process slowly and patiently so I was able to successfully toggle to different windows easily and successfully. Thanks Gena!!!"
We responded:
"Thank you, Lorri! I'm happy to hear that Gena was able to assist you with updating your payment information. It's great to know she provided the support you needed during the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Victor Bermudez

December 11, 2025

5  out of  5
rating by Victor Bermudez
"Very nice agent"
We responded:
"Victor, thank you for your kind words! I'm happy to know you had a positive experience. If there's anything else you need, feel free to reach out anytime!"
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Deborah Chaney

December 10, 2025

5  out of  5
rating by Deborah Chaney
"Very easy and informative process of insuring a new car and reducing my bill!! Thank you Micah!!"
We responded:
"Deborah, thank you for sharing your experience! I'm happy to hear that Micah made the process of insuring your new policy smooth and informative while also helping to reduce your bill. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Hawa Doe

Hawa Doe

December 10, 2025

5  out of  5
rating by Hawa Doe
"Carta de recomendação Eu Mustafa Vermelho recomendo vivamente o agente da State Farm Ted Ferry na cidade de Salem. Eu tive a oportunidade de trabalhar com Feliciano Garcia Semedo e posso atestar sua excelencia em fornecer servicos de seguro personalizados e de alta qualidade. Feliciano Garcia Semedo è um profissional dedicado e experiente que sempre coloca os interesses de seus clientes em primero lugar. Com sua Vasta experiencia e conhecimento , Feliciano Garcia Semedo pode oferecer uma ampla gama de produtos de seguro, incluindo seguro de automovel, casa, vida e saude. Ele è sempre acessivel e disposto a ajudar, respondendo a todas as perguntas e preocupações de seus clientes de forma clara e concisa. Eu confio plenamente em Feliciano Garcia Semedo e recomendo-o a todos que buscam um agente de seguros confiavel e competente. Por favor Vai para: Ted Ferry-State Farm Insurance Agent 2005 State ST. Salem, OR 97301. Atenciosamente, Mustafa Vermelho 12/09/2025"
We responded:
"Obrigado, Mustafa! Fico muito contente em saber que você teve uma experiência tão positiva com o Feliciano Garcia Semedo. Ele realmente se dedica a oferecer o melhor serviço aos nossos clientes, e é ótimo saber que você confia nele para suas necessidades de seguro. Estamos sempre aqui para ajudar com o que precisar!"
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Kuhl Discs

December 9, 2025

5  out of  5
rating by Kuhl Discs
"Absolutely amazing experience! Danae at State Farm is a total rockstar! She went above and beyond to help me out and made the whole process super easy. Her energy, kindness, and professionalism really stood out. If you need anything insurance-related, go see Danae — she’s the best!"
We responded:
"Thank you so much, Kuhl Discs! I'm really happy to hear about your amazing experience with Danae. Her dedication and professionalism are truly appreciated, and it's wonderful to know she made the process easy for you. If you ever need anything else, feel free to reach out!"
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liliana soto

December 9, 2025

5  out of  5
rating by liliana soto
"Best Feliciano"
We responded:
"Thank you, Liliana, for your wonderful feedback! I'm happy to know that Feliciano provided you with excellent service. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of James Ishimwe

James Ishimwe

December 8, 2025

5  out of  5
rating by James Ishimwe
"Feliciano, helpfully"
We responded:
"James, thank you for your feedback! I'm glad to hear that Feliciano was helpful during your experience with us. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"